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Teams not loading in Chrome or Edge
Hello! Since a week ago my Teams stopped loading in Chrome or Edge, it only works in Firefox. I have tried all the things I found in forums: 1. Chrome is up to date 2. Cookies are enabled 3. ...
Surya_Pammi, I've kinda solved it!
Another thread commented on vlan and firewall settings, filtering etc, and even though I don't have this at home, I thought what my PC and my wife's laptop have in common that is similar, since the network config wasn't the problem: antivirus!
So I just turned it off, tried to logon and Teams loaded!
Turned it on again and kept working, and could load again, no problem (probably because cookies are already saved/cached).
I still don't know exactly what is the issue. I've reset my PC a few times but didn't solve it, and Teams kept loading in Firefox. It doesn't seems like an AV block (logs/events doesn't show anything).
But in incognito, without the cached cookies, I still cannot load the page with AV turned on. 🤔
BTW, AV is Bitdefender free
Thanks again for the the discussion, it helped a lot!
We found a solution to the same issue. There are two desktop apps, Microsoft Teams Classic and Microsoft Teams (work or school).
Without Microsoft Teams Classic, Microsoft Teams (work or school) is not detected by Chrome. The key is to have both installed and linked to the same Microsoft account, so Microsoft Teams Classic is detected by Chrome and auto redirected to Microsoft Teams (work or school).
I hope this helps.