Forum Discussion
Teams not loading in Chrome or Edge
Surya_Pammi, I've kinda solved it!
Another thread commented on vlan and firewall settings, filtering etc, and even though I don't have this at home, I thought what my PC and my wife's laptop have in common that is similar, since the network config wasn't the problem: antivirus!
So I just turned it off, tried to logon and Teams loaded!
Turned it on again and kept working, and could load again, no problem (probably because cookies are already saved/cached).
I still don't know exactly what is the issue. I've reset my PC a few times but didn't solve it, and Teams kept loading in Firefox. It doesn't seems like an AV block (logs/events doesn't show anything).
But in incognito, without the cached cookies, I still cannot load the page with AV turned on. 🤔
BTW, AV is Bitdefender free
Thanks again for the the discussion, it helped a lot!
Hi Surya_Pammi,
I've already tried these custom behaviors:
And cleared all site data:
But I have the same error, always:
This is the POST error that I don't get in FF, just in Chrome... I just don't know if it is the cause ou because the cookies from .teams domain are not set.
Hi dressito,
Do you have Teams desktop client installed on the machine that you are facing this issue? Please confirm if you are encountering same issue with Teams desktop client. If so we can once try clearing Local Teams Cache under %appdata%.
Also FYI, please revalidate browser versions of chrome (should be >= version 72)
https://docs.microsoft.com/en-us/microsoftteams/get-clients#web-client