Forum Discussion

bungwhoa's avatar
bungwhoa
Copper Contributor
Oct 11, 2022
Solved

Teams not accepting GIPHY Terms and Conditions

I have the option to send GIPHY gifs, but every time I click the option, it prompts to Accept or Decline the GIPHY Terms and Conditions. Despite clicking "Accept" several times, I still cannot utiliz...
microsoft teams
  • MassCNCA's avatar
    MassCNCA
    Dec 20, 2022

    ok, I fixed it, but I am not sure how, but It's a bug for sure.
    here is what I did.
    clicked the GIPHY icon and clicked "accept" (did this 3 times in a row)
    clicked the GIPHY icon and clicked "no" or "do not accept" (did this once.)
    clicked the GIPHY icon and clicked accept (did this 1 time)
    clicked the polls icon, and created a 3 question poll, multiple choice. Clicked Preview, but before posting the pole, just canceled it.
    clicked the GIPHY icon and clicked "accept" and BANG! the gifs in the chat loaded.
    I have doubts, but I hope this works for someone else.

MassCNCA's avatar
MassCNCA
Copper Contributor
Dec 20, 2022

ok, I fixed it, but I am not sure how, but It's a bug for sure.
here is what I did.
clicked the GIPHY icon and clicked "accept" (did this 3 times in a row)
clicked the GIPHY icon and clicked "no" or "do not accept" (did this once.)
clicked the GIPHY icon and clicked accept (did this 1 time)
clicked the polls icon, and created a 3 question poll, multiple choice. Clicked Preview, but before posting the pole, just canceled it.
clicked the GIPHY icon and clicked "accept" and BANG! the gifs in the chat loaded.
I have doubts, but I hope this works for someone else.

schmalls's avatar
schmalls
Copper Contributor
Jan 05, 2023

MassCNCAI literally can't believe this worked. I am using a personal teams account and couldn't send GIFs or view ones that people sent using the GIF button (copying and pasting from a web browser worked fine...). So my issue when trying this was not seeing the polls option at all. Turns out you have to have a group chat to have the option. I created one and followed your steps and bam I have GIFs now.