Forum Discussion
Teams New Meeting Experience still not showing up
My team worked with Microsoft for a few weeks to isolate why many could not see the "new experience". Our issue was rooted in our need to centrally deploy the software and a step required many months ago ... we adjusted the MSI through Orca to treat the target workstation as a virtual machine and so the VDIModeEnabled was set to true. The new experience is not available on VDIs.
We isolated the VDI trigger to hklm\software\citrix and implemented a GPO to remove. The next step was to uninstall and reinstall Teams (the version that is not modified by Orca). We now have the new experience (set on by default).
To find if VDI was set, you need to open the Teams app and generate the debug files by holding CTRL + ALT + Shift + 1. Check the downloads folder for the debug files. The main one (largest size) will have VDIModeEnabled.
lkf_0827
I had the same problem. All my colleagues had this new meeting experience. This is how I got it fixed.
I asked my colleague if he can send me his Teams Files (see picture)
Try these steps:
1. GO to Run %appdata%\Microsoft\teams
2. Delete your own Teams (Files) not folder but files
3. Paste the Files (from your colleague) (see picture)
4. Restart Teams
I dont know if this is going to help. But it worked for me.
- You can also force a version upgrade
https://techcommunity.microsoft.com/t5/microsoft-teams/force-teams-desktop-client-update/m-p/2056566
