Forum Discussion
Teams New Meeting Experience still not showing up
- Nov 05, 2020
My team worked with Microsoft for a few weeks to isolate why many could not see the "new experience". Our issue was rooted in our need to centrally deploy the software and a step required many months ago ... we adjusted the MSI through Orca to treat the target workstation as a virtual machine and so the VDIModeEnabled was set to true. The new experience is not available on VDIs.
We isolated the VDI trigger to hklm\software\citrix and implemented a GPO to remove. The next step was to uninstall and reinstall Teams (the version that is not modified by Orca). We now have the new experience (set on by default).
To find if VDI was set, you need to open the Teams app and generate the debug files by holding CTRL + ALT + Shift + 1. Check the downloads folder for the debug files. The main one (largest size) will have VDIModeEnabled.
Is there any updates for this issue. Last I heard was that Microsoft was halting roll-out to users until issues are resolved with expectation that all users would have by the end of September. I am still operating on the 25-Aug update noted in my original post. Check for updates daily to no avail.
lkf_0827 When I joined a Teams meeting this morning I was pleasantly surprised to see that I had the new meeting experience again, so it looks like they are re-enabling the feature now. I'm on Teams version1.3.00.24755 (updated 9/21/20), though this feature set appears to also be controlled at the server level.
- lkf_0827Sep 25, 2020Copper Contributor
Stephan Swinford Congrats! Still a "no go" for me. I've even tried for a re-install of Teams as suggested by someone else. So frustrating!
- Norman RacineNov 05, 2020Copper Contributor
My team worked with Microsoft for a few weeks to isolate why many could not see the "new experience". Our issue was rooted in our need to centrally deploy the software and a step required many months ago ... we adjusted the MSI through Orca to treat the target workstation as a virtual machine and so the VDIModeEnabled was set to true. The new experience is not available on VDIs.
We isolated the VDI trigger to hklm\software\citrix and implemented a GPO to remove. The next step was to uninstall and reinstall Teams (the version that is not modified by Orca). We now have the new experience (set on by default).
To find if VDI was set, you need to open the Teams app and generate the debug files by holding CTRL + ALT + Shift + 1. Check the downloads folder for the debug files. The main one (largest size) will have VDIModeEnabled.
- Harrison90Jan 25, 2021Copper Contributor
Hello, i understand this is a few months old, but would you mind sharing how you isolated the VDI trigger? I am trying to get this working with VMware on virtual desktops.
If anyone has any experience getting the new meeting experience to show in a VMware environment any help would be greatly appreciated.