Forum Discussion
Teams Native Chat Problem
Hello, following szenario: Tenant A user is Teams Only (Moved from SfB Online to Teams Only a year ago) Tenant B user had S4B on prem (no usage) and was using Teams in parallel (No Hybrid)....
Thank you for your answer. Based on my understanding the global setting for Coexistence mode does not need to be touched. Should work on an individual bases. My assumption was that Teams native federated chat does no longer need the external DNS records and instead the chats are routed directly in the Office 365 Teams infrastructure. But i could be wrong on that.
So if the missing DNS records could be the problem here, i think i will give it a try.
If your org isn’t set teams only it might still be utilizing the dns records. I would just add them anyway. You def don’t need the org changed for federation(external chat)to work properly.
It could be a timing thing. Those changes to upgrade mode used to take up to a week. I figure they would have fixed that by now but with everything going on with system load lately they could have scaled back and it might be taking a bit longer.
Anyway try the dns and let us know!
It could be a timing thing. Those changes to upgrade mode used to take up to a week. I figure they would have fixed that by now but with everything going on with system load lately they could have scaled back and it might be taking a bit longer.
Anyway try the dns and let us know!