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MMaurantonio's avatar
MMaurantonio
Copper Contributor
Feb 07, 2020

Teams Mobile App: Wiki content not showing

Hi

I have installed the latest version of iOS Teams app. Wiki tab is available, but the content is not showing at all. On the desktop app everything looks fine. Any ideas?

Thanks

Michael

24 Replies

  • Webbyrj's avatar
    Webbyrj
    Copper Contributor

    MMaurantonio using an ipad pro, and links to a wiki page not working. Wiki page is there, but not viewable. 

    • Webbyrj's avatar
      Webbyrj
      Copper Contributor
      Just tested on iPhone and links work and pages on wiki can be read. Its just the iPad it doesn't work.
  • Luqmannor's avatar
    Luqmannor
    Copper Contributor
    Back in Feb 2020, I am not sure what was the issue. But to this date, I found that Wiki does works on mobile (in my case iPhone and iPad); selectively.

    It works (read-only mode) when:
    1. Channel is not private.
    2. Wiki tab was added via desktop client.
    3. Wiki contents was added/updated via desktop client.

    It doesn’t work when:
    (It shows “It’s empty here” regardless whether there is content or not).
    1. Channel is private.

    I don’t see what’s the benefit of Microsoft doing it in such way, unless this behavior is different on licensed Microsoft Teams. I am currently on Microsoft Teams (free).
    • OTTHD's avatar
      OTTHD
      Copper Contributor

      Luqmannor 

      Hi,

      Almost the same for me

      - In General "channel":

      • Ok for iPad (13.4.1)
      • Ko for iPhone (13.4.1), nothing happens when clicking on the line WiKi...

      - In Private channel:

      • Nothing to display for iPad (13.4.1)
      • Ko for iPhone (13.4.1), nothing happens when clicking on the line WiKi...
    • LSH1966's avatar
      LSH1966
      Copper Contributor

      Luqmannor 

       

      For me on iPad Pro and iPhone 11, I can see the wiki posted in a general teams channel, I just can’t edit. Is that an option?  Thanks

      • Luqmannor's avatar
        Luqmannor
        Copper Contributor

        LSH1966 

         

        No, that's not an option and there is no other option.

         

        If the Channel is not Private; for mobile (iPhone and iPad (any kind)), read-only is the default behavior for now. To edit a Wiki content, you need to go to Desktop app or Web app. 

         

        If the Channel is Private; you won't see a thing on mobile app. 

  • WeetA's avatar
    WeetA
    Copper Contributor
    Hello

    in my case, i had to register my iPhone to my company's portal (Microsoft Intune) app.
    After that, i'm able to see wikis content.

    Best Regards
    Stéphane
  • I'm having this issue as well. Both iPad Air 3 and iPhone 7 on iOS 13.4. Content on the Wiki on private channels don't show up on the iOS devices even though the tab exists.

  • MtRAH's avatar
    MtRAH
    Copper Contributor
    Having had this problem myself and read this thread, it does seem to be another bug with protected channels. Created the same wiki for another channel with no difficulty.
    • daringrant's avatar
      daringrant
      Copper Contributor

      MtRAH 

       

      I just experienced the same issue.  iPhone Wiki Protected Channel.

  • Ok. Interesting one.

    1.) On the desktop, switch out and back in to ensure the content is saved to the wiki
    2.) On the mobile app, switch out and back in to the tab
    3.) If 1 and 2 don't do it, how about logging out the app and back in?

    Look forward to hearing from you. Hope this answers your question

    Best, Chris
    • MichaelOliv's avatar
      MichaelOliv
      Iron Contributor

      ChrisHoardMVP 

       

      Hello,

       

      We have the same problem.

      On Ios device (tablet and phones) we can't open Wiki in Teams App.

      We try to disconnect and connect with an other account. Same problem on the same device.

      We click on Wiki but nothing happen.

       

      It works on Android. The test was done in the same time so not a problem with refresh data on the wiki.

      • Tech_2000's avatar
        Tech_2000
        Copper Contributor

        I'm happy to advise that as of today, the wiki tab is working on IOS devices. I no longer have the issue. Hopefully those who were in the same boat as me should also have their wikis on ios mobile devices work.

        I'm hoping that the next update does not break it again as I noticed that after some silence updates, some things get fixed and some break