Forum Discussion

Brass Contributor

Sep 07, 2020

Solved

Teams Mobile App: There was a problem with the network. Try again

Hey there I can login on the web/desktop normally, but I can't login to MS Teams on my mobile phone. The message I always receive is 'There was a problem with the network. Try again'. However, I'...

microsoft teams

mrQwants
Sep 09, 2020
HenryPhillipsNimbitech

Thanks for your answer.

I finally could figure it out!
When I mentioned I deleted all MS App...well, I deleted all of them except the Microsoft Authenticator. I didn't wanted to reconfigure all my connections, but in the end this was kinda my last chance.
After reinstalling it (deleting cache & storage first), I finally got it working!

Kind regards,

HenryPhillipsNimbitech

Bronze Contributor

Sep 07, 2020

Hi mrQwants ,

Take a look at some of the suggestions in this thread: https://answers.microsoft.com/en-us/msoffice/forum/all/teams-mobile-app-sign-in-error-there-as-a-problem/c5f91178-dab6-4766-a742-0623056759c1

I would gloss over the entries taking the message as black/white and saying it is a network issue but it still wouldn't hurt if you can to try some of the things on Wifi and the Data connection of your carrier network.

Thanks

Henry

mrQwants

Brass Contributor

Sep 09, 2020

HenryPhillipsNimbitech

Thanks for your answer.

I finally could figure it out!

When I mentioned I deleted all MS App...well, I deleted all of them except the Microsoft Authenticator. I didn't wanted to reconfigure all my connections, but in the end this was kinda my last chance.

After reinstalling it (deleting cache & storage first), I finally got it working!

Kind regards,

HD_Hemal
Copper Contributor
May 20, 2021
mrQwants Yes this worked for me as well. Once I uninstalled Microsoft Authenticator App, I was able to log in to Teams immediately. Thanks for sharing this.