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Teams Mobile App for Android Showing Unread Chats which is wrong
It was 1 unread chat that I could not get rid of and now it's 2. There are NO unread chats (I've gone through literally every single one and opened them, there is nothing in bold). I've cleared the...
luvsql this is 100% a bug. I resolved by deleting all of my MS Teams chats across the desktop, mobile, and web apps. Obviously not a great solution, but finally got the notification to disappear.
I have noticed that my unread messages, all comes from Meeting recordings being available in the "chat" from that meeting.
These do not appear on my desktop teams client as unread messages and on the phone they do not "jump to the top" they stay far down the list,
If i then go to the Desktop app and find the meeting chat (that is shown as read) and select it again. Then it turns to read on the mobile as well.
So it seems, at least for my case, that its meeting records that are not considered "unread" when made available in the chat on Desktop App, but they are "unread" when they appear in the chat on the mobile app.
normal chat messages has stopped showing incorrect notifications between desktop and mobile app.
These do not appear on my desktop teams client as unread messages and on the phone they do not "jump to the top" they stay far down the list,
If i then go to the Desktop app and find the meeting chat (that is shown as read) and select it again. Then it turns to read on the mobile as well.
So it seems, at least for my case, that its meeting records that are not considered "unread" when made available in the chat on Desktop App, but they are "unread" when they appear in the chat on the mobile app.
normal chat messages has stopped showing incorrect notifications between desktop and mobile app.
Tushar Pathak
Microsoft
MicrosoftYour observation is correct. In the latest Android build 1:1, group chat synchronization issue is fixed.
Meeting recording message stays unread is known and a fix will be rolling out soon.
Meeting recording message stays unread is known and a fix will be rolling out soon.
- If this is fixed, why does it still appear in 2024?
- I'm on the latest build and opened Teams app and it shows 6 unread chats. None of them are meeting chats. 0 unread in desktop or web version.
- Tushar PathakExisting chats that are unread may not automatically clear but you shouldn't run into this issue with new incoming chats.
Might take a cache/data clearing and reinstall for this fix to actually apply, though. That appears to be the only thing post-update that finally made my mobile app keep track of read/hidden messages from the desktop apps.
EDIT: Can also confirm I'm seeing meeting entries stick around as explained by Tushar.
