Forum Discussion
Teams Mobile App for Android Showing Unread Chats which is wrong
luvsql this is 100% a bug. I resolved by deleting all of my MS Teams chats across the desktop, mobile, and web apps. Obviously not a great solution, but finally got the notification to disappear.
MicrosoftHello all, sorry you are running into this issue. We are rolling out a fix in latest version "1416/1.0.0.2022223102" and above. This update is currently rolling out and will be available to all in a few days if not already. Thanks!
Have just updated to that version (416/1.0.0.2022223102), and problem persists - still have an unread chat count; but no unread messages. Seems the fix hasn't worked.
- Tushar PathakInteresting! Can you send me a screenshot of the issue directly to me?
Tushar Pathak ; slightly annoyingly, the organisational policy pushed to the phone via MDM prevents screenshots.
However, more usefully, I found that by signing out and then back into the teams app on the phone, the problem resolved.
2024 and the issue is still there...
Would be nice to be able to see Unread conversations only (like with the Unread notifications filter)
- I have noticed that my unread messages, all comes from Meeting recordings being available in the "chat" from that meeting.
These do not appear on my desktop teams client as unread messages and on the phone they do not "jump to the top" they stay far down the list,
If i then go to the Desktop app and find the meeting chat (that is shown as read) and select it again. Then it turns to read on the mobile as well.
So it seems, at least for my case, that its meeting records that are not considered "unread" when made available in the chat on Desktop App, but they are "unread" when they appear in the chat on the mobile app.
normal chat messages has stopped showing incorrect notifications between desktop and mobile app.
