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luvsql's avatar
luvsql
Iron Contributor
Jun 18, 2020
Solved

Teams Mobile App for Android Showing Unread Chats which is wrong

It was 1 unread chat that I could not get rid of and now it's 2.  There are NO unread chats (I've gone through literally every single one and opened them, there is nothing in bold).  I've cleared the...
microsoft teams
  • AndrewCitera's avatar
    AndrewCitera
    Jun 30, 2021

    luvsql this is 100% a bug. I resolved by deleting all of my MS Teams chats across the desktop, mobile, and web apps. Obviously not a great solution, but finally got the notification to disappear. 

Tushar Pathak's avatar
Tushar Pathak
Icon for Microsoft rankMicrosoft
Feb 07, 2022

Hello all, sorry you are running into this issue. We are rolling out a fix in latest version "1416/1.0.0.2022223102" and above. This update is currently rolling out and will be available to all in a few days if not already. Thanks!

  • ajc196's avatar
    ajc196
    Iron Contributor
    Feb 09, 2022
    I updated to 1416/1.0.0.2022232401 via the beta program. Same old issue is still occurring.

    Same as JamesRT, not fixed.
  • JamesRT's avatar
    JamesRT
    Copper Contributor
    Feb 09, 2022

    Tushar Pathak 

    Have just updated to that version (416/1.0.0.2022223102), and problem persists - still have an unread chat count; but no unread messages.  Seems the fix hasn't worked.

    • Tushar Pathak's avatar
      Tushar Pathak
      Icon for Microsoft rankMicrosoft
      Feb 10, 2022
      Interesting! Can you send me a screenshot of the issue directly to me?
      • JamesRT's avatar
        JamesRT
        Copper Contributor
        Feb 10, 2022

        Tushar Pathak ; slightly annoyingly, the organisational policy pushed to the phone via MDM prevents screenshots.

         

        However, more usefully, I found that by signing out and then back into the teams app on the phone, the problem resolved.

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