Forum Discussion

Jason Drew's avatar
Jason Drew
Iron Contributor
Jul 22, 2019

Teams messages search function does not show full conversation

When using the search function in Teams chat, is there a way to see more than just one specific message (I would like to see the response to the message)? For example, I searched for a question that ...
microsoft teams
JCtheBIGuy's avatar
JCtheBIGuy
Copper Contributor
Jul 07, 2022
For a private/common chat conversation it appears to only work for the previous month. Any conversation older than that and it returns the single message. You can see 3 responses if you hit the down arrow on the search result which is a partial fix....at best. You can also spend the entire day scrolling back in the conversation to find it. In summation, Teams chat is pretty much useless making it a pretty terrible tool for productivity purposes.
phlyx's avatar
phlyx
Iron Contributor
Jul 07, 2022
Couldn't agree with you more. A *VERY* frustrating part is scrolling back and back and back to find the message you were searching for, and when you finally get there you get another message in another channel. As soon as you click away you're back to today in the channel you were scrolling in and you get to start the scrolling exercise all over again. I really doubt Microsoft uses Team's or it would have been fixed by now.
  • soundcon's avatar
    soundcon
    Brass Contributor
    Jul 07, 2022

    phlyx Good point. I wonder if the people who test the software really use it in a real world environment or if they run some standard tests and then wait until they get feedback from disgruntled customers?

    • Chasal777's avatar
      Chasal777
      Copper Contributor
      Aug 09, 2022
      In my company, they quite never do because the said software is not usable on your everyday life. This is not the case with Teams. So really, there is no technical issue. It’s just a matter of bucks, rushed dev, and emergency to steal the place took by competitors before they become too big to compete with.
    • phlyx's avatar
      phlyx
      Iron Contributor
      Jul 07, 2022

      soundcon Well, this is DAY 1,082 (almost THREE YEARS) since this thread was started with no feedback from Microsoft, no implementation/fix date, dozens and dozens of users complaining about the same issue over and over.  Microsoft either doesn't care about their users (customers), don't have the technical ability to fix it, or don't ever tune into their own support forums.  Then again my money would be on all three.  Engineering here is pushing IT to dump Teams at work and go back to Slack, mainly for this issue.  I think we have a better chance of doing that then we do of Microsoft fixing this.

      • JCtheBIGuy's avatar
        JCtheBIGuy
        Copper Contributor
        Jul 28, 2022
        I started to give MS some "slack" when I realized the reason they probably don't do it is for performance reasons. Based on the general performance of the app, I made the assumption that doing keyword searches on a massive amount of data within Teams would take 10 minutes. But then I remembered that Slack has no problem doing it. The fact we are 1200 days into this and no fix tells me it is a core/architecture problem and can't be fixed. Hopefully I'm wrong.
  • JCtheBIGuy's avatar
    JCtheBIGuy
    Copper Contributor
    Jul 07, 2022
    MS most likely uses Slack internally. Also, great point about taking 2 hours to scroll to "search" and then one miss click and you are back to current day.

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