Forum Discussion
Teams messages search function does not show full conversation
All,
This was posted earlier in this thread, the preferred workaround DOES NOT WORK IF WHAT YOU ARE SEEKING IS IN A TEAM MESSAGE AND NOT A PRIVATE CHAT!!!! The vast majority (maybe 99.9%) of the conversations we look for are in project specific threads with many people contributing to. That is why they call it TEAMS and not CHAT because the purpose of the software is to allow TEAMS (a group (an assemblage of persons) organized for work or activity) to work together. We all have many ways to CHAT privately but that is not what TEAMS is for. FIX THIS!!!!
On a side note, if MS does not have the skills or abilities to actually fix this, contact the developers over at Slack because the search function and jump to COMPLETE message stuff works flawlessly over there.
Channel messages sort by most recent activity/comment by default, so there is no automatic relationship in terms of context between entirely different channel postings.
When I search for something, say from 2021, I see brief clips of all the search results. When I pick one that is a few months old or older in a channel (not a chat) I get the message with the search term at the top, and usually the 2 replies to that. Period. Nothing else. There is no way to jump to that part of the channel to see all the replies prior to and afterwards and I would have to scroll back a YEAR of messages to find what the conversation was that contains that term.
Now let's jump over to Slack. I search for a term from years and years ago, I get a screen with little clips of the search results. I click on one and I IMMEDIATELY JUMP INTO THAT CHANNEL ON THE MESSAGE THAT HAS THE TERM WITH ALL THE PREVIOUS AND AFTERWARD MESSAGES RIGHT THERE IN FRONT OF ME. No little snippet with one or two replies, THE WHOLE CHANNEL THREAD. What is so dang hard to understand that Teams search is terrible and useless and needs to be fixed. That is unless MS thinks that we have no need to access the conclusions from previous discussions, we can always go down that same path again.... and again.... and again.- It's not that MS thinks we don't need previous discussions, MS doesn't CARE because Teams users are generally held hostage by an/their organization's decision to only use MS products. It's just inferior to Slack in almost every way.
I just high-fived my monitor on that one. I might debate the "almost" part....
