Forum Discussion
Teams messages search function does not show full conversation
jonord Still doesn't work for me even after clearing cache
Microsoft Teams Version 1.5.00.9163 (64-bit) on windows
I did a search for an old 1-on-1 chat message, clicked "go to message" and it still shows me just the one single isolated solitary message with no context.
All,
This was posted earlier in this thread, but the preferred workaround is:
- Locate the chat that you are trying to search, or where the singular message resides.
- "Pop" it out into a separate window.
- Go back to search results, and click on the message to go to it.
Now, the message will be shown in the popped out window in full context.
It is a silly limitation and shows that they can fix this issue, but for some reason nobody has taken the time to do so.
All,
This was posted earlier in this thread, the preferred workaround DOES NOT WORK IF WHAT YOU ARE SEEKING IS IN A TEAM MESSAGE AND NOT A PRIVATE CHAT!!!! The vast majority (maybe 99.9%) of the conversations we look for are in project specific threads with many people contributing to. That is why they call it TEAMS and not CHAT because the purpose of the software is to allow TEAMS (a group (an assemblage of persons) organized for work or activity) to work together. We all have many ways to CHAT privately but that is not what TEAMS is for. FIX THIS!!!!
On a side note, if MS does not have the skills or abilities to actually fix this, contact the developers over at Slack because the search function and jump to COMPLETE message stuff works flawlessly over there.- When I pull up an old channel message (e.g. from 2020) in Search, I do see the conversation history (replies) in the search. I probably would prefer it jump to the channel, but it's not as bad as the chat search.
Channel messages sort by most recent activity/comment by default, so there is no automatic relationship in terms of context between entirely different channel postings.When I search for something, say from 2021, I see brief clips of all the search results. When I pick one that is a few months old or older in a channel (not a chat) I get the message with the search term at the top, and usually the 2 replies to that. Period. Nothing else. There is no way to jump to that part of the channel to see all the replies prior to and afterwards and I would have to scroll back a YEAR of messages to find what the conversation was that contains that term.
Now let's jump over to Slack. I search for a term from years and years ago, I get a screen with little clips of the search results. I click on one and I IMMEDIATELY JUMP INTO THAT CHANNEL ON THE MESSAGE THAT HAS THE TERM WITH ALL THE PREVIOUS AND AFTERWARD MESSAGES RIGHT THERE IN FRONT OF ME. No little snippet with one or two replies, THE WHOLE CHANNEL THREAD. What is so dang hard to understand that Teams search is terrible and useless and needs to be fixed. That is unless MS thinks that we have no need to access the conclusions from previous discussions, we can always go down that same path again.... and again.... and again.
