Forum Discussion

Jason Drew's avatar
Jason Drew
Iron Contributor
Jul 22, 2019

Teams messages search function does not show full conversation

When using the search function in Teams chat, is there a way to see more than just one specific message (I would like to see the response to the message)? For example, I searched for a question that ...
microsoft teams
jonord's avatar
jonord
Brass Contributor
May 05, 2022
This has been solved for me now on Windows. I closed Teams, deleted all files in my Teams cache folder (%appdata%\Microsoft\Teams) and restarted Teams.

Not sure if an update solved it or if cache was the problem to begin with, but it works as intended now.
m___f's avatar
m___f
Brass Contributor
May 05, 2022

jonord Still doesn't work for me even after clearing cache

Microsoft Teams Version 1.5.00.9163 (64-bit) on windows

 

I did a search for an old 1-on-1 chat message, clicked "go to message" and it still shows me just the one single isolated solitary message with no context.

  • ph_ly's avatar
    ph_ly
    Iron Contributor
    May 05, 2022

    All,

    This was posted earlier in this thread, but the preferred workaround is:

    - Locate the chat that you are trying to search, or where the singular message resides.

    - "Pop" it out into a separate window.

    - Go back to search results, and click on the message to go to it.

     

    Now, the message will be shown in the popped out window in full context.


    It is a silly limitation and shows that they can fix this issue, but for some reason nobody has taken the time to do so.

    • phlyx's avatar
      phlyx
      Iron Contributor
      May 05, 2022

      All,
      This was posted earlier in this thread, the preferred workaround DOES NOT WORK IF WHAT YOU ARE SEEKING IS IN A TEAM MESSAGE AND NOT A PRIVATE CHAT!!!! The vast majority (maybe 99.9%) of the conversations we look for are in project specific threads with many people contributing to. That is why they call it TEAMS and not CHAT because the purpose of the software is to allow TEAMS (a group (an assemblage of persons) organized for work or activity) to work together. We all have many ways to CHAT privately but that is not what TEAMS is for. FIX THIS!!!!

      On a side note, if MS does not have the skills or abilities to actually fix this, contact the developers over at Slack because the search function and jump to COMPLETE message stuff works flawlessly over there.

      • ph_ly's avatar
        ph_ly
        Iron Contributor
        May 05, 2022
        When I pull up an old channel message (e.g. from 2020) in Search, I do see the conversation history (replies) in the search. I probably would prefer it jump to the channel, but it's not as bad as the chat search.

        Channel messages sort by most recent activity/comment by default, so there is no automatic relationship in terms of context between entirely different channel postings.

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