Forum Discussion
Jason Drew
Jul 22, 2019Iron Contributor
Teams messages search function does not show full conversation
When using the search function in Teams chat, is there a way to see more than just one specific message (I would like to see the response to the message)? For example, I searched for a question that ...
KarenKim
May 25, 2021Brass Contributor
ashhashtaka Thanks for sharing, that's a really creative workaround. I think the success of clicking on "View Message" from the reminder might be dependent on how recent the chat is, or perhaps the size of the data required to search. The process worked perfectly to navigate back to a 2019 convo I had with a co-worker who I rarely chat with... but it freezes up Teams entirely when I try to do the same thing for a co-worker that I chat with daily (I just get that purple circle that endlessly spins, until Teams becomes unresponsive and I have to force it closed). Curious to hear if it works for others.
ashhashtaka
May 26, 2021Copper Contributor
Hi Karen, thanks for the complement. And yes, I had the same problem when I looked for a 1 year old message, I left it for a couple of minutes with the loading circle and went and did some other work and it eventually loaded the thread.
I believe the problem here is exactly the same reason the native search doesn't show the full thread which is 'MS Teams doesn't have those message locally in the cache %appdata%\Microsoft\teams' and have to download it all from MS servers on demand. Same happen if you try to scroll back in a chat, it load bit by bit which is a nightmare if you are trying to scroll back a year in a busy chat.
Defiantly not the best solution, but its worth it if you are looking for something important until MS address the issue.
I believe the problem here is exactly the same reason the native search doesn't show the full thread which is 'MS Teams doesn't have those message locally in the cache %appdata%\Microsoft\teams' and have to download it all from MS servers on demand. Same happen if you try to scroll back in a chat, it load bit by bit which is a nightmare if you are trying to scroll back a year in a busy chat.
Defiantly not the best solution, but its worth it if you are looking for something important until MS address the issue.