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Jason Drew's avatar
Jason Drew
Iron Contributor
Jul 22, 2019

Teams messages search function does not show full conversation

When using the search function in Teams chat, is there a way to see more than just one specific message (I would like to see the response to the message)? For example, I searched for a question that ...
microsoft teams
ch1000540's avatar
ch1000540
Copper Contributor
Mar 10, 2021

Jason Drew 

It appears this is still an issue.... HOWEVER, what I have found a trend where I can see the full chat history when doing a search in MS Teams if the person who I was chatting with has their Outlook Calendar permissions set to Read:Free/Busy time, subject, location. 

 

Would still like to see the full chat history for every 1:1 chat, group chat, and meeting chat! For some reason, I can see the full chat history for one group chat but then not for another when I do a search. 

  • ch1000540's avatar
    ch1000540
    Copper Contributor
    Mar 11, 2021

    edit to my previous comment: that trend was broken. I stumbled upon searches with the same person that either led to navigate to the full chat history or just the message with the search text. 

    • KarenKim's avatar
      KarenKim
      Brass Contributor
      Mar 11, 2021
      normajean999
      Antheaxx
      JenniferReidy
      ch1000540

      I believe Teams will display the surrounding messages depending on how old the chat is. For more recent chats, it will show you the returned search result within the context of the full conversation; older chats will only appear as an isolated message.

      As a workaround, once you're able to identify the person and date of the conversation you want to review, perform a search like this: (Sent:2019-11-13 From:Karen) OR From:Brian Sent:2019-11-13

      (Use that entire string, both sides of the "OR", replacing "Karen" and "Brian" with your names).

      The returned results on the left include all messages from me (Karen) or Brian on 11/13/19, in order of message timestamp. Not perfect, but hopefully will help you until better functionality is available in Teams.
      • DanielTallentire's avatar
        DanielTallentire
        Copper Contributor
        Apr 07, 2021

        KarenKim 

        Thanks this really helped me out!

         

        You can also save a bit of time and not need to put in the users - if you go to the room / chat where the conversation happened, and press CTRL+F then you will get a search box that is specific to that chat.

         

        Now you can enter Sent:2021-02-01 for example and all messages from that conversation will return on the left hand side.

  • Jason Drew's avatar
    Jason Drew
    Iron Contributor
    Mar 10, 2021
    It was working for me a while ago but it seems broken again. I can only search a message in particular but I can't see the context anymore. It is pretty annoying.

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