Forum Discussion
Teams meetings not recognising the organiser in meeting arranged by delegate
Hi there I have recently taken on a new EA role for a man who has multiple Exec jobs which means multiple diaries/email addresses. I have them all loaded up on Outlook and have delegate access a...
RosieT123 Hello, I get that this is causing some trouble as Teams and Exchange are depending on each other, i.e. the same account should be used signed into Outlook for Windows and Teams desktop. For this particular scenario your manager is most likely trying to access a meeting signed in with another account/organization (top right corner in Teams) not being recognized as belonging to that organization, hence get stuck in the lobby.
The manager should sign out and sign in to the organization with the associated account or use InPrivate / Incognito browser windows for the different credentials. As an alternative, try tweaking the lobby settings to let 'everyone' in (if applicable).
That is so helpful. Thank you!!!