Forum Discussion

Brass Contributor

Dec 28, 2020

Solved

Teams Meeting external invitee does not get the option to Join in Browser only Download Teams

We have a user who is inviting an external invitee to a Teams Meeting. The person only gets the option to download Teams Client. They do not see all three options that are normally displayed when the...

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microsoft teams

PDostiyar
Dec 28, 2020
DjcarrUsing phone the better and best option is to install the Teams App, but still you can join the online / web version as well, what will be the issue here the user may have select the default option to be used is always open/user Teams client app.

try to find out the setting and change it....

PDostiyar

Bronze Contributor

Dec 28, 2020

DjcarrUsing phone the better and best option is to install the Teams App, but still you can join the online / web version as well, what will be the issue here the user may have select the default option to be used is always open/user Teams client app.

try to find out the setting and change it....

Djcarr

Brass Contributor

Dec 28, 2020

PDostiyar They do not want external users to have to install anything to attend Teams Meetings. We have had multiple external users on mobile devices join using their phone browser. This is the first case of it not even having the option to use the browser only download the Teams Client.