Forum Discussion

Brass Contributor

Dec 28, 2020

Solved

Teams Meeting external invitee does not get the option to Join in Browser only Download Teams

We have a user who is inviting an external invitee to a Teams Meeting. The person only gets the option to download Teams Client. They do not see all three options that are normally displayed when the...

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microsoft teams

PDostiyar
Dec 28, 2020
DjcarrUsing phone the better and best option is to install the Teams App, but still you can join the online / web version as well, what will be the issue here the user may have select the default option to be used is always open/user Teams client app.

try to find out the setting and change it....

PDostiyar

Bronze Contributor

Dec 28, 2020

DjcarrUsing phone the better and best option is to install the Teams App, but still you can join the online / web version as well, what will be the issue here the user may have select the default option to be used is always open/user Teams client app.

try to find out the setting and change it....

Djcarr
Brass Contributor
Dec 28, 2020
PDostiyar They do not want external users to have to install anything to attend Teams Meetings. We have had multiple external users on mobile devices join using their phone browser. This is the first case of it not even having the option to use the browser only download the Teams Client.
LinusCansby
MVP
Dec 28, 2020
Djcarr On your mobile phone you have to use the mobile app. You do not need a Teams user account or license but you need the app, it is free to download.
- Djcarr
  Brass Contributor
  Dec 28, 2020
  LinusCansby other users have used mobile device browsers to join meetings. The meetings created by this user do not get the option to join with the browser only download Teams Client.
  - PDostiyar
    Bronze Contributor
    Dec 28, 2020
    DjcarrAs Mention by LinusCansby the user might have used the desktop version into their mobiles but as stated above the best practice is to Use the Teams App on mobiles on even on the computers.... as it give much rich and advance features and experiences.