Forum Discussion
GarrettJ
Sep 23, 2020Copper Contributor
Teams Meeting error "Recording isn't on. Recording could not be started. Please try again".
Good day all, Has anyone been experiencing an issue in the past week when users attempt to record a Teams meeting and the recording fails to start with the error "Recording isn't on. Recording could...
GeorgeAAbraham
Sep 28, 2020Copper Contributor
Same here... v.1.3.00.21759
Users that has the global policy applied - "Allow cloud recording", get an error when trying to start recording: "recording isn't on. recording could not be started. please try again" Even as the first/ only person or only person recording.. The recording icon stays after dismissing the error.... If you hover over it it says "Recording pending" and has a counter.. There's no option to stop the pending recording... it's just stuck that way and does not work.. You can select "Start recording" agian... Have tried more than 10 times during a meeting... it's not happening... something must be up with the online kit or release.
GeorgeAAbraham
Sep 28, 2020Copper Contributor