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Teams login issue with company e-mail
Hello and Marry Christmas and Happy new year 🙂 Our company wants to use Teams free but we have ran into a problem. When we try to log in it say that: "Someone has already set up Teams for your o...
- Hi Lukas1325
Microsoft do provide a resolution article for this here
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-sign-in/someone-has-already-setup-teams
In my experience there are two principle ways people resolve it
1.) Sign up for an outlook.com account and then sign up for Teams Free (like the above answer)
2.) Remove the domain in the tenant, or contact Microsoft and tell them to remove the domain from the tenant if it isn't already linked to any other services or is sitting in an old tenant. If you are actively using the domain, then you may want to add and switch out users to another domain and then remove it/get Microsoft to remove it
https://support.microsoft.com/en-us/contactus
Not going to lie - number 2 and trying to get Microsoft to remove the domain can take time and be frustrating. Most go with 1.) and the solution you provided. You also have to remember that by signing up for Teams Free with your corp domain will mean if someone wants to buy Microsoft 365 you will need to convert Teams Free to Microsoft 365 paid subscription - just some things to bear in mind
Hope that answers your question
Best, Chris
Hi Lukas1325
Microsoft do provide a resolution article for this here
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-sign-in/someone-has-already-setup-teams
In my experience there are two principle ways people resolve it
1.) Sign up for an outlook.com account and then sign up for Teams Free (like the above answer)
2.) Remove the domain in the tenant, or contact Microsoft and tell them to remove the domain from the tenant if it isn't already linked to any other services or is sitting in an old tenant. If you are actively using the domain, then you may want to add and switch out users to another domain and then remove it/get Microsoft to remove it
https://support.microsoft.com/en-us/contactus
Not going to lie - number 2 and trying to get Microsoft to remove the domain can take time and be frustrating. Most go with 1.) and the solution you provided. You also have to remember that by signing up for Teams Free with your corp domain will mean if someone wants to buy Microsoft 365 you will need to convert Teams Free to Microsoft 365 paid subscription - just some things to bear in mind
Hope that answers your question
Best, Chris
Microsoft do provide a resolution article for this here
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-sign-in/someone-has-already-setup-teams
In my experience there are two principle ways people resolve it
1.) Sign up for an outlook.com account and then sign up for Teams Free (like the above answer)
2.) Remove the domain in the tenant, or contact Microsoft and tell them to remove the domain from the tenant if it isn't already linked to any other services or is sitting in an old tenant. If you are actively using the domain, then you may want to add and switch out users to another domain and then remove it/get Microsoft to remove it
https://support.microsoft.com/en-us/contactus
Not going to lie - number 2 and trying to get Microsoft to remove the domain can take time and be frustrating. Most go with 1.) and the solution you provided. You also have to remember that by signing up for Teams Free with your corp domain will mean if someone wants to buy Microsoft 365 you will need to convert Teams Free to Microsoft 365 paid subscription - just some things to bear in mind
Hope that answers your question
Best, Chris