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smokinrobots's avatar
smokinrobots
Copper Contributor
Feb 21, 2021

Teams locks up on Mac

I have downloaded and installed (today) the latest version.  Just as I experienced months ago, the application fails, advises restart, then becomes unresponsive.  Anyone have this thing working on a Mac?

microsoft teams
  • Mr_Trust_A's avatar
    Mr_Trust_A
    Brass Contributor
    Feb 21, 2021

    Hi smokinrobots 

     

    You may want to try clearing Teams cache to see if it helps for your issue, Kindly follow the steps below:

     

    1. Click Go > Go To Folder.
    2. Then negative to following folder and delete them to see if it helps.

    ~/Library/Caches/com.microsoft.teams 

    ~/Library/Caches/com.microsoft.teams.shipit 

    ~/Library/Application Support/Microsoft/Teams

     

    In the meantime, please kindly use the Teams web at https://teams.microsoft.com to continue your daily routines in case missing something important.

     

    Hope this helps

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