Forum Discussion
Teams Live Events - any changes since Nov 2020 that impact Cross-Tenant permissions for Live Events?
I've not heard of any change, but in my experience the only way currently to make the experience at all reliable is to add presenters to a team in your tenant as a guest. Anything else relies on a match happening between their login account and what you invite, highly unpredictable.
The good news is the announcement in Message Center that anonymous guests will be available for Live Meetings at some point in the near future. As a producer you can just admit anyone from the lobby like a regular Teams Meeting.
juzzle5 Are they switching to your tenant before joining, and did you invite them as their (Guest) account? This is all important so Teams recognises them as the entitled user.
I've not tried a Business Account before, maybe something interferes as they don't have entitlement to use Live Events. I've only ever tried externals with MSA or an E account. I've also given people E accounts in a free trial tenant then invited them as guests from there.
- Yes, I am ensuring that they switch organisations before joining the Live Event, I have confirmed they have accepted the invite to the team, and I have verified they can see the team in their app. But so far, I've clarified that:
365 Enterprise licencees can partipcate as Presenters
365 Business licencees CAN NOT partipcate as Presenters
Team Free licencees can partipcate as PresentersHave you tried the new Allow Anonymous switch that is just below the selection for external, to me it seems to turn the meeting into a regular Teams meeting that anyone with the link can join (subject to you admitting them from the lobby).
Interesting about the licenses entitlements carrying through, maybe if the new option doesn't help would raise a support request as that's perhaps a bug rather than something intentional.
- You've touched on something which I starting to think is the key issue here, and something which is broken with Teams. As I understand it, for guests that clicked on the Join "Teams Live Event" link, I believe that Teams used to switch tenant automatically, however, that appears to be the root problem - it is not! Making matters worse, for the MS 365 Business guest used, his Tenant switcher (the drop down top right) only shows his organisation - not the one which owns the team to which he was added.