Forum Discussion
David Phillips
Oct 08, 2021Steel Contributor
teams live event participants hitting core meeting lobby
Has anyone had an issue where Teams live event participants are hitting the core event meeting lobby instead of getting the attendee experience? This has happened now in two of our events recently (...
- Oct 25, 2021
Hi David Phillips ,
When scheduling the meeting, did you enable the "allow external presenters" option? If this is enabled, and the wrong link is used (meaning, you send out the internal event link, and not specifically the one for attendees) you can see this behavior.
David Phillips
Oct 25, 2021Steel Contributor
Yeah, it's as I thought - When a user with a Teams account external to the organization is invited as a presenter and tries to join without external presenter turned on, they get the "This event is in xxxx. To join you'll need to be in that org too."
BryanNyce
Microsoft
Oct 25, 2021David Phillips that should work - the message you see there might indicate that this user has a Guest account in that hosting org, so they need to switch tenants in the client before joining.
We absolutely support federated joins to Live Events without the toggle - I use it all the time with our large 1P events. (this of course assumes federation is not disabled)
- David PhillipsOct 26, 2021Steel ContributorYep - there's definite guest connections there.
Thanks for all of the insight, very helpful.