Forum Discussion
teams live event participants hitting core meeting lobby
Has anyone had an issue where Teams live event participants are hitting the core event meeting lobby instead of getting the attendee experience? This has happened now in two of our events recently (think about the fun of 900 people connecting and getting the lobby admittance ding every 10 seconds) and we're stumped as to why.
I tested to see if someone who isn't supposed to be a presenter accidentally gets the presenter link and confirms that, even with that link, they still connect to the attendee space, so having the link doesn't automatically admit you as a producer or presenter.
Hi David Phillips ,
When scheduling the meeting, did you enable the "allow external presenters" option? If this is enabled, and the wrong link is used (meaning, you send out the internal event link, and not specifically the one for attendees) you can see this behavior.
8 Replies
- BryanNyce
Microsoft
Hi David Phillips ,
When scheduling the meeting, did you enable the "allow external presenters" option? If this is enabled, and the wrong link is used (meaning, you send out the internal event link, and not specifically the one for attendees) you can see this behavior.
Yeah that seems to be it. That needs to be fixed, there's no control over that link once it's sent out, even though it says "DON'T FORWARD THIS!"
I have a case open with Premier, will let them know we figured out why it's happening. Thank you for the response!- BryanNyce
Hi David Phillips,
Not sure what would be fixed per se... it's by design. The main invites already have a "do not forward" in the body as you noted (but yes, it's not enforced). Ideally though, the only time you would need that toggle is if you are allowing *anonymous* external presenters. If your external presenters already have Teams work accounts, this toggle isn't necessary.
