Forum Discussion
Teams keeps opening prompt for me to log in again, while I'm already logged in
Hi ScottShorkey
If you are using Windows 10, could you try to remove your credentials from Credential Manager. To do so:
- Search for “Credential Manager” in your Windows 10 search bar
- Select the Windows Credentials option.
- Then remove all the “msteams” credentials and reboot.
Source: https://www.thecloudtechnologist.com/clear-teams-cached-credentials/
Regards
Hello, Mr_Trust_A
I am having the exact same issue. And I have tried to fix it just the same as you recommended, and as my colleague ScottShorkey described: reinstallation, password changes, nothing... not even with the help of my company's IT team. They have deleted all my saved passwords in Credential Manager as well, just like you described. Issue seemed to have disappeared, but once computer locked up during lunchtime, when I came back, the issue came back too. The login screen keeps popping up all the time...
I clicked on Azure Multi Factor Authentication link that appears below the username and password request, and got the attached error message.
It is more than annoying, it is blocking me from using Teams.
Do you have any other idea of what's causing this?
- I have the same problem. What is the solution??
emily1to1progress I'm having similar issue, however we're in a RDS 2019 environment and we use roaming profiles. It seems like if Teams sits idle for 4+ hours, is when we see the credential box come up 2,3,4,5 times and sometimes the chat history doesn't fully catch up until you do a full exit of Teams and re-open.
