Forum Discussion
Teams is not retaining position when swapping between chats
I have a number of chats on Teams. Let's say I have chats with Jim and Bob. If I'm chatting with Bob, looking at their last message and answering it, then swap to Jim, the view of my chat with Jim ap...
jmccabekt I think it will be good to clear the Microsoft Teams client cache on laptop, and then try it again 😀
Reference how to clear the cache:
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache
Let me know the outcome 😀
kind regards,
Mitchell
Mitchell Bakker Intriguing:
The "all files and folders in the %appdata%\Microsoft\Teams directory" step seems a bit dodgy! I've deleted all the files in the Cache directory under there, and will let you know if that works.
Nope; didn't. Problem re-appeared shortly afterwards.
jmccabektCan you check if you experience the same with Teams on the web (https://teams.microsoft.com)?
- I'll try, and let you know.