Forum Discussion
dylanlogan
Mar 25, 2020Copper Contributor
Teams Infinite Sign In Loop
Hi, I'm working remotely from home, and have had to install teams on my computer. When I sign in, I select my personal account attached to the email address, and type my password. Teams then ...
dylanlogan
Mar 25, 2020Copper Contributor
Hi Chris,
I have no access work or school accounts connected.
I have no access work or school accounts connected.
Mar 25, 2020
Ok, if no work or school accounts connected flush the credentials manager
Log out from teams kill all processes. Window Search > Search for Windows Credentials > Windows Credentials > Remove everyting with a line msteams_
Let me know how that goes
Best, Chris
Log out from teams kill all processes. Window Search > Search for Windows Credentials > Windows Credentials > Remove everyting with a line msteams_
Let me know how that goes
Best, Chris
- dylanloganMar 25, 2020Copper Contributor
- Mar 25, 2020Ok, I need to ask a few questions
1.) The account you are logging in with - that is a personal account (I.e. hotmail, gmail etc)
2.) It gives you the option to switch to your work org, what happens if you don't switch to the work org and just continue?
3.) You don't sign into the work org (CD) with any different credentials (a works domain and username)
If you are prepared to remove all credentials in the screen shot, I would attempt that and try to log in again.
Best, Chris- dylanloganMar 25, 2020Copper ContributorHi,
1) It's a work domain but weirdly hotmail allows you to split it into two accounts, so theres a personal section and a work section. I created my Teams account with the personal side, and can log in to the teams online app using this.
2) It doesn't really give me an option to switch, it just shows a drop-down, pre-selected to 'CD' with only one 'CD' option. I'll try that now.
3) Have my previous statements answered this?
I have never messed around with windows creds, what effect would this actually have? I.e what are they used for.