Forum Discussion
dylanlogan
Mar 25, 2020Brass Contributor
Teams Infinite Sign In Loop
Hi, I'm working remotely from home, and have had to install teams on my computer. When I sign in, I select my personal account attached to the email address, and type my password. Teams then ...
Mar 25, 2020
Also, try this
Sign out of Teams, go to Windows settings (cog) > Accounts > Email and Accounts and Access Work or School and ensure that only the account that you are using to sign into Teams is here. If, for example there are multiple ones with the same email address this could be causing the conflict. Remove all others.
Let me know
Best, Chris
Sign out of Teams, go to Windows settings (cog) > Accounts > Email and Accounts and Access Work or School and ensure that only the account that you are using to sign into Teams is here. If, for example there are multiple ones with the same email address this could be causing the conflict. Remove all others.
Let me know
Best, Chris
dylanlogan
Mar 25, 2020Brass Contributor
Hi Chris,
I have no access work or school accounts connected.
I have no access work or school accounts connected.
- Mar 25, 2020Ok, if no work or school accounts connected flush the credentials manager
Log out from teams kill all processes. Window Search > Search for Windows Credentials > Windows Credentials > Remove everyting with a line msteams_
Let me know how that goes
Best, Chris- dylanloganMar 25, 2020Brass Contributor
- Mar 25, 2020Ok, I need to ask a few questions
1.) The account you are logging in with - that is a personal account (I.e. hotmail, gmail etc)
2.) It gives you the option to switch to your work org, what happens if you don't switch to the work org and just continue?
3.) You don't sign into the work org (CD) with any different credentials (a works domain and username)
If you are prepared to remove all credentials in the screen shot, I would attempt that and try to log in again.
Best, Chris