Forum Discussion
Tony2019
Dec 06, 2021Copper Contributor
Teams in Windows 10 is not showing my mouse pointer to the viewer when sharing my screen
When sharing my screen in MS Teams for Windows (10), the viewer is unable to see my mouse pointer. I am using a custom pointer but when I revert to the default one, it's still not showing. I can see my coworker's mouse pointer when they share their screen. It seems to be an issue with my computer.
I am using the latest Teams version. My Windows Update is up to date. I ran the Driver Easy app and it doesn't show I need a gfx driver update. Laptop is an HP EliteBook 840 G8.
Any suggestions on how to troubleshoot this?
- Therese_SolimenoModerator
Hi Tony2019 This unverified resource may offer some suggestions: Mouse cursor does not appear when the customer is sharing screen from Microsoft Teams. (citrix.com)