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Donovon Dildine's avatar
Donovon Dildine
Brass Contributor
Jan 15, 2020

Teams Hanging/Freezing

In the last couple days for some reason, across multiple networks and end-users, Teams seems to be hanging/freezing for a few seconds, doesn't accept mouse clicks or typing, then it releases after 3-5 seconds. Restarting doesn't seem to help, just curious if anyone else has had this issue, maybe since the most recent version (1.2.00.34161)
Thanks

42 Replies

  • Robnw's avatar
    Robnw
    Copper Contributor

    I regularly have this problem.  Oddly, hovering over the Teams icon on the Windows taskbar "unfreezes" it, but then it comes back (maybe 50% of the cases after unfreezing). 

  • Arcuss88's avatar
    Arcuss88
    Copper Contributor

    Donovon Dildine yeah we are seeing this issue in my organization as well.  Some days are better than other.  I've had Teams freeze on my for over a minute, then all of a sudden the message I typed prior to the freeze appears and all conversations all load, then it immediately locks up again.  Has been happening to my group for a few months now but we are still new to Teams as an organization. 

    • cbeckmann's avatar
      cbeckmann
      Copper Contributor

      Been having this problem as well, pretty consistently. Going to try turning off read receipts, will report back.

      • suninmoon's avatar
        suninmoon
        Copper Contributor

        cbeckmann  Turning off read receipts seem to work good for me. No more 5-10 second pauses. So annoying I was about to switch to Cisco Teams

  • PierceB's avatar
    PierceB
    Copper Contributor

    Donovon Dildine  Having this same issue particularly when video meeting in progress. Starting a second chat totally blows things up.

  • jbruns2019's avatar
    jbruns2019
    Brass Contributor

    Donovon Dildine 

    +1

    Chat is very hard to use if when I type, I hit a key and chat just sits there, then poof, 3-5 seconds later, it resumes and grabs what I typed and puts it in.

  • Just an FYI, we've had several users resolved by disabling the new Read Recipients option, then restarting the application. What is odd is we still seen to get the read reciepts, buts its better now.

  • wdelacruz88's avatar
    wdelacruz88
    Copper Contributor

    Donovon Dildine I am currently facing the same issue, I'm wondering if it has something to do with the "seen notification". I also tried restarting both Teams and my machine to no avail.

    • Donovon Dildine's avatar
      Donovon Dildine
      Brass Contributor

      wdelacruz88  Good idea, maybe it is, its a new problem, and its multiple users across multiple machines with multiple OSes.

  • Haven't really noticed anything, it hung on my boss the other day, but haven't seen it happen since. At least for me.

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