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Teams Group Chat for Help Desk Support
We would like to set up a chat group for our help desk so any user could chat with them at any time. I don't think Teams has this functionality, or maybe I'm missing something or maybe there is an t...
- To my knowledge, there is not a built-in way Today in Teams to cover the user case you have in place
We have developed an enterprise support application fully integrated with Microsoft Teams.
The basic version is here: https://www.addchime.com/tour-teams.html
The SaaS version with lots of AI integration is here: https://www.chimev5.com/
We have added integration with Microsoft SharePoint so that SharePoint content can be indexed and easily searched during a chat session
The basic version is here: https://www.addchime.com/tour-teams.html
The SaaS version with lots of AI integration is here: https://www.chimev5.com/
We have added integration with Microsoft SharePoint so that SharePoint content can be indexed and easily searched during a chat session