Forum Discussion

HsingT's avatar
HsingT
Former Employee
Sep 28, 2021

Teams frozen after meeting ends when using certain audio device

Teams malfunctions every time that I use Jabra Evolve2 65 wireless headset as audio input/output. I can join a meeting and talk, but when the meeting ends or when I leave the meeting, the software will freeze with the audio continuing staying in the meeting. The only way of getting out of this is to shut down the headset and quit & restart Teams.

2 Replies

  • Dave227's avatar
    Dave227
    Copper Contributor

    HsingT 

    I have a similar issue with Jabra Evolve 75.  The Leave Teams Meeting (button on Teams or via Hang-Up button on headset) will drop the meeting but leave audio live.  The fastest way to clear is to create an outgoing call via Teams and then Leave the call during ringing.  This will drop the call/audio to the headset.  Problems reported to Jabra who indicated it is an issue with Microsoft Teams.

    • JeffEP's avatar
      JeffEP
      Copper Contributor
      Same problem here with Jabra Evolve 20 SE + MS Team. Its a new problem since may end of January 2022 from what I see. I have used Jabra + Team without experiencing that issue since always. Super annoying!

Resources