Forum Discussion
Teams Free - no files, no OneNote, no attachment, no Wiki
- Mar 20, 2020There have been other people as well having these issues! As Teams service are having some problems this will probably sort itself out
Adam
I've created a Teams free site a week ago, and still cannot upload files or use the wiki. I noticed one guy in this thread getting it solved. How did that happen?
I do understand in these COVID-19 days there must be a huge load on Microsofts backend. And of course the free users stand furthest back in line (that's only fair). But do we have any clue when this will be fixed? Are there any sites where we can follow the progression on the issue?
In advance thanks 🙂
Thomas
- Thomas359Apr 24, 2020Copper Contributor
Just an update on my issue with Teams Free. It's still not working. We still get the "We can't get your files, We're working on getting them back", when going to files tab on any team/channel. It's now almost a month ago I created the Teams organisation.
I did reach out to Microsoft via the "feedback" link. But i've heard nothing.
I can see that several have experienced this issue. From other treads I hear explanations like provisioning errors. I do agree to that.
Many have fixed it by deleting their Teams organisation, and creating it from scratch again. This will definatly fix the problem, but then all the valuable work will be lost. And that will be a pity.
adam deltinger , You seem to have a lot of insight here. Is deleting/recreating the Teams organisation the only way to go now? Or is there some other solution where I can preserve the data? Microsoft do not respond. I do understand it's not supported, as it's free. But it's still a product Microsoft offers. It's ok that free users gets send furthest back in line, but at some point Microsoft should reach out.
Kind regards Thomas