Teams forwarding calls coming from specific group

Hi friends, I would like to forward my calls to a voicemail in Teams coming from a specific group of users and not from every caller. They are internal users and group would be a Microsoft365 group....

"Microsoft Teams"

muhammad_kekereekun
Jul 18, 2024
Unfortunately, Microsoft Teams doesn't currently offer a built-in feature to selectively forward calls to voicemail based on caller groups.
While you can forward all calls to voicemail or set up call forwarding based on specific conditions (like unanswered calls or busy status), there's no direct way to specify forwarding based on the caller's membership in a particular group.

Kindly confirm if this information proves useful to you.

Thanks.

muhammad_kekereekun

Iron Contributor

Jul 18, 2024

Unfortunately, Microsoft Teams doesn't currently offer a built-in feature to selectively forward calls to voicemail based on caller groups.
While you can forward all calls to voicemail or set up call forwarding based on specific conditions (like unanswered calls or busy status), there's no direct way to specify forwarding based on the caller's membership in a particular group.

Kindly confirm if this information proves useful to you.

Thanks.