Forum Discussion
Teams: external channels - complete different behaviour between Windows/MAC and webapp/desktop app
Hi,
there are many posts on external channels not showing, but none seem to apply to what i see.
As soon as the old teams app is not available anymore i will loose access to some of my external channels:
So i have been given access to 7 different channels of an external origanisation.
This is what i am seeing:
Windows - old teams desktop app: All 7 channels are visible and I can access both "Posts" and "Files"
Windows - new teams desktop app: None are visible
Mac - new Teams desktop app: none are visible
Mac - old Teams desktop app does not work anymore
For the Web app of teams the behaviour is consistant between MAC and Windows (as expected):
Windows - new Teams Web app (in Edge browser): i can see 3 of 7 channels, i can only see posts and there is a bar on top telling me "the external organisation needs your permission to give you access to all features in the shared channel" there is a link "Review permissions", but if I click it nothing happens, so i cannot give my permission.
Windows - old Teams Web app (in Edge browser): i can see all 7 chhannels and have access to both Posts and Files
Mac - new Teams Web app (in Chrome): i can see 3 of 7 channels, i can only see posts and there is a bar on top telling me "the external organisation needs your permission to give you access to all features in the shared channel" there is a link "Review permissions", but if I click it nothing happens, so i cannot give my permission.
Macs - old Teams Web app (in Chrome): i can see all 7 channels and have access to both Posts and Files
Any help or hints is appreciated.
Raoul