Forum Discussion
Teams error "We ran into a problem. Reconnecting..."
We have a large number of users reporting that when they launch Teams or try to join a meeting in Teams they encounter an error message that states either "We ran into a problem. Try again in a few m...
I solved my issue by changing a setting in my vpn connection to not use same gateway as vpn - known as split tunnel.
Modify the properties of the VPN connection to not be used as the default gateway for all traffic:
- Navigate to Control Panel > Network and Sharing Center > Change Adapter Settings
- Right click on the VPN connection, then choose Properties
- Select the Networking tab
- Select Internet Protocol Version 4 (TCP/IPv4) and click Properties
- Click Advanced
- Deselect the box for "Use default gateway on remote network.
- Click OK to apply the changes to the interface.
- the next time you reconnect to the vpn you should notice internet is on your home connection, not your vpn connection.
let me know if it works for you.