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Teams error "We ran into a problem. Reconnecting..."
We have a large number of users reporting that when they launch Teams or try to join a meeting in Teams they encounter an error message that states either "We ran into a problem. Try again in a few m...
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• Check if there is any Windows update
• Can this be reproduced when this Users can login to another computer? If yes then
• Please clear cache profile using registry Go to HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity (expand it and delete all identities which you can see User's O365 email address)
Restart and it worked for us
• Can this be reproduced when this Users can login to another computer? If yes then
• Please clear cache profile using registry Go to HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity (expand it and delete all identities which you can see User's O365 email address)
Restart and it worked for us