Forum Discussion
Josiah_H
Sep 24, 2020Brass Contributor
Teams error "We ran into a problem. Reconnecting..."
We have a large number of users reporting that when they launch Teams or try to join a meeting in Teams they encounter an error message that states either "We ran into a problem. Try again in a few m...
Amaan_Afsal
Feb 10, 2021Copper Contributor
Josiah_H Hello, try right-clicking Teams on your desktop and go to properties then go to "Compatability" then tick "run this for another device" I actually don't know but it's similar to that, and after that take windows 8 or windows 7 after that restart teams. Hope it works.
- Josiah_HFeb 25, 2021Brass ContributorI appreciate the response. I have seen that same workaround posted on several tech forums like this one, but it does not help us understand the root-cause to this issue. We have several thousand end-users, and that workaround is something that should be addressed on the Microsoft level
- MohamedAmrMar 13, 2021Copper Contributor
Sign out
Close the application from Task Manager
Delete folder "%appdata%\Microsoft\Teams"
Open the app
Sign in again
You are all set!
It worked for me
- DrSramicNov 11, 2022Copper Contributor
MohamedAmr I found this works one time, after restart I am back in the same situation.