Forum Discussion
Teams error codes 801C0024 and CAA200B
Hi, my problem is that I cannot use Teams. Microsoft support team suggested posting a question on this forum. The error codes I get are 808C0024 and CAA2000B. I appreciate any help you can provide.
I have Office 365 (family). When I try to login to Teams with the email address linked to my Microsoft account, I get two options: (i) log in with your business or school account, and (ii) personal account.
When I choose 'personal account' Microsoft send a two-digit authentication number to my mobile. After confirming the correct number, I get the message "Foutcode: invalid_resource|AADSTS500014: The service principal for resource 'https://api.spaces.skype.com' is disabled. This indicate that a subscription within the tenant has lapsed, or that the administrator for this tenant has disabled the application, preventing tokens from being issued for it."
When I try again using the business account option, I have to provide a password. After this step, I also receive an error message.
I also tried another email address, but that didn't work either.
See the attached logs.
Can please someone help me?
- Hi! See here:
https://appuals.com/cant-sign-into-microsoft-teams-error-code-caa2000b-on-windows-10/
Could also be some mess with your email address being tied to multiple accounts Messi v things up! You mentioned you’ve talked to Microsoft Support, did you try posting this on https://answers.Microsoft.com ?
Adamadam deltinger Dear Adam, Thanks for your reply!
How can I find out that I have multiple accounts?
On my phone, Teams was installed with an email address from my former employer. After reinstalling Teams on my mobile, it worked. However, not on my PC 😞
Roland
@adam deltinger Adam, problem solved!
How? I had TEAMS installed on my mobile. That gave a conflict when I thereafter installed TEAMS on my PC. Life is not complicated; only answers are. Thanks for your time and effort!
