Forum Discussion
scrumbigley
Aug 03, 2020Copper Contributor
Teams Error Code - 80080300 on Login
Hello, One of my users has been getting this error code - 80080300 whenever they try to login to Teams with their work email. Tried clearing cache, reinstalling latest version, PC reboot, cleanin...
- Aug 23, 2021I had the same issue. Exactly same. Here's what you need to do -
1. Sign out, if possible or at least close the app
2. Go to properties (Right-click on the icon)
3. Compatibility Tab
4. Run compatibility troubleshooter and complete it
OR
4. Directly set Compatibility Mode to 'Windows 8 '
5. Open the Teams app again
In the end, this is what I have done, you can just uncheck the run with compatibility mode and try closing and opening the app. If it works normally, well and good. If it doesn't, repeat the steps.
I'd also suggest that if your app now is working properly, go to the 'Settings and more' and select 'Check for updates'. Teams will update it, in the end, you just need to 'Refresh now'.
Hope this helps. It surely did for me.
Aryan_Raje
Aug 23, 2021Iron Contributor
I had the same issue. Exactly same. Here's what you need to do -
1. Sign out, if possible or at least close the app
2. Go to properties (Right-click on the icon)
3. Compatibility Tab
4. Run compatibility troubleshooter and complete it
OR
4. Directly set Compatibility Mode to 'Windows 8 '
5. Open the Teams app again
In the end, this is what I have done, you can just uncheck the run with compatibility mode and try closing and opening the app. If it works normally, well and good. If it doesn't, repeat the steps.
I'd also suggest that if your app now is working properly, go to the 'Settings and more' and select 'Check for updates'. Teams will update it, in the end, you just need to 'Refresh now'.
Hope this helps. It surely did for me.
1. Sign out, if possible or at least close the app
2. Go to properties (Right-click on the icon)
3. Compatibility Tab
4. Run compatibility troubleshooter and complete it
OR
4. Directly set Compatibility Mode to 'Windows 8 '
5. Open the Teams app again
In the end, this is what I have done, you can just uncheck the run with compatibility mode and try closing and opening the app. If it works normally, well and good. If it doesn't, repeat the steps.
I'd also suggest that if your app now is working properly, go to the 'Settings and more' and select 'Check for updates'. Teams will update it, in the end, you just need to 'Refresh now'.
Hope this helps. It surely did for me.
hobbesboss
Dec 06, 2021Copper Contributor
I am having the exact same issue but when I right click on Microsoft Teams the properties menu does not appear. I have looked around and tried other solutions but nothing works. I am on Windows 11 if that changes anything
- dmccabeDec 07, 2021Copper Contributor
Thanks Aryan_Raje the Windows 8 compatibility worked for me too!
hobbesboss browse to: C:\Users\<username>\AppData\Local\Microsoft\Teams and find Update.exe right click, choose properties > compatibility and choose Windows 8 in the drop down.
Then use the shortcut on your desktop or Teams menu to start Teams