Forum Discussion
scrumbigley
Aug 03, 2020Copper Contributor
Teams Error Code - 80080300 on Login
Hello, One of my users has been getting this error code - 80080300 whenever they try to login to Teams with their work email. Tried clearing cache, reinstalling latest version, PC reboot, cleanin...
- Aug 23, 2021I had the same issue. Exactly same. Here's what you need to do -
1. Sign out, if possible or at least close the app
2. Go to properties (Right-click on the icon)
3. Compatibility Tab
4. Run compatibility troubleshooter and complete it
OR
4. Directly set Compatibility Mode to 'Windows 8 '
5. Open the Teams app again
In the end, this is what I have done, you can just uncheck the run with compatibility mode and try closing and opening the app. If it works normally, well and good. If it doesn't, repeat the steps.
I'd also suggest that if your app now is working properly, go to the 'Settings and more' and select 'Check for updates'. Teams will update it, in the end, you just need to 'Refresh now'.
Hope this helps. It surely did for me.
Kelvin McDaniel
Nov 12, 2021Copper Contributor
In my case, the issue appears to be that I was logged into both my work Teams and my personal Teams accounts simultaneously. Once I performed the steps suggested by @Arayn_Raje I was able to log into one or the other, but not both. The Personal Account switcher seems to confirm this as it shows the following:
------------------------------------
Switch to your personal account?
You are already using Teams with a work account. To use Teams with friends and family, you will need to sign out of this account and sign back in with your personal account.
------------------------------------
After my first successful login after following the @Arayn_Raje's suggestion, I tried to switch to my personal account to make sure it was also good; sure enough, Teams fell over again with the same error. So, the way to avoid this after @Arayn_Raje's fix is to stick to the Account and organizations it gives you access to at one time.
------------------------------------
Switch to your personal account?
You are already using Teams with a work account. To use Teams with friends and family, you will need to sign out of this account and sign back in with your personal account.
------------------------------------
After my first successful login after following the @Arayn_Raje's suggestion, I tried to switch to my personal account to make sure it was also good; sure enough, Teams fell over again with the same error. So, the way to avoid this after @Arayn_Raje's fix is to stick to the Account and organizations it gives you access to at one time.