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TLCAdmin's avatar
TLCAdmin
Brass Contributor
Mar 28, 2024

Teams email notifications of missed chats coming from wrong email address?

For the past several days, when some users have missed a chat message in teams and they are setup to receive an email notification, the sending email address of the notification is incorrect. It has ...
Administrator
Email Notifications
Messaging
  • MTSBob's avatar
    MTSBob
    Steel Contributor
    Mar 31, 2024

    Hi Paul_Keijzers,

     

    The chat participants are regular users, but the email notifications they receive are being sent by a global administrator account. 

    • Paul_Keijzers's avatar
      Paul_Keijzers
      MVP
      Apr 02, 2024
      So no Service account?
      • MTSBob's avatar
        MTSBob
        Steel Contributor
        Apr 02, 2024

        Paul_Keijzers There is no service account involved that I am aware of, it's just 2 regular users chatting on Teams with their regular user accounts. Maybe I am not understanding the question, but how/when would service accounts factor into Teams chats/email notifications?

         

        Thanks,

        Bob

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