Forum Discussion
Teams disconnects when hitting "transfer" or "consult and transfer"
hi, Wondering if anyone faced similar issues or can point me in the right direction. * Client answers call queue * Client tries to "consult and transfer" or "transfer" and before you can even ...
I've had the same issue reported to me today by one of our employees. They tried to 'consult and transfer', but no-one answered, and when trying to resume the call, the line just dropped?
We are using pure Microsoft cloud Teams, no other 3rd parties involved.
Yet another Teams bug, I really don't understand why Microsoft persist in adding fancy features that hardly anyone uses rather than ironing out the bugs in the box standard features?
Microsoft??
Has anybody resolved this, we are having this same issue in 2024, and no one can figure out a solution!