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grantybobbins's avatar
grantybobbins
Copper Contributor
Jun 04, 2021

Teams disconnecting after a call, and messages not coming through during a call

Hi, i have noticed in the past 2 weeks the below is happening intermittently. 

 

There are 2 issues;

 

1. I am on a teams call and everything works perfectly while on the call. The moment i end the call, teams says reconnecting, i wait a bit, but it doesn't reconnect. I have to completely close teams, and then open it again, and then everything is fine again. This is quite frustrating when you hop from one call to the next in quick succession.

 

2. Also intermittent, but sometimes when on a teams call, messages that come through during that time, don't physically come through on desktop until i end the call. I have the mobile app installed and during this time the messages come through to my phone, but not on desktop. 

 

Just to be clear i have internet connection to everything else on my laptop during the above mentioned issues, and seems to be a teams specific error.

 

 

Is anyone else experiencing such issues?

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