Forum Discussion
Teams Direct routing
Hi All, We have hybrid environment. We are migrating user from sfb on prem to teams. I follow the below steps to move user and enable for teams ev through direct routing https://docs.microsof...
jangliss Thanks for the reply. Yes it phone number when use PS but not in admin portal. if you see the 1st screenshoo, it shows online instead of onprem( which ideally show when number is through direct routin)
Looking at the first screen, it looks like you have Enterprise Voice disabled.
Set-CsUser -Identity username@domain.tld -EnterpriseVoiceEnabled $true
You might also want to look at HostedVoiceMail as well, otherwise the end user won't have voicemail.
Do you have the exact error message the SBC is getting? Can you share the output of:
Get-CsOnlineUser -Identity 'username@domain.tld' | select -ea SilentlyContinue *voice*,*enter*,*line*,mco*Do other users work correctly with Direct Routing?