Forum Discussion
Teams Direct routing
Hi All, We have hybrid environment. We are migrating user from sfb on prem to teams. I follow the below steps to move user and enable for teams ev through direct routing https://docs.microsof...
When you run Get-CsOnlineUser, do you show the phone number assigned under LineURI? If not, that would be why.
Get-CsOnlineUser -Identity user@domain.tld | Select LineUri,OnPremLineURI
Set-CsOnlineUser -Identity user@domain.tld -OnPremLineUri 'tel:PhoneNumber`
Make sure the phone number is in a properly formatted E.164 format.
jangliss Thanks for the reply. Yes it phone number when use PS but not in admin portal. if you see the 1st screenshoo, it shows online instead of onprem( which ideally show when number is through direct routin)
Looking at the first screen, it looks like you have Enterprise Voice disabled.
Set-CsUser -Identity username@domain.tld -EnterpriseVoiceEnabled $trueYou might also want to look at HostedVoiceMail as well, otherwise the end user won't have voicemail.