Forum Discussion
Teams Direct Routing Extension Transfer Failed
Hello Guys, Is it possible to transfer Teams Direct Routing call to Teams user via their user extension?. Apparently, it only works only by searching via Teams contacts and it doesn't work when ...
Hi Mufarak,
Of course it is E.164.
I have this kind of setup for TEL URI "TEL:+2XXX" to all Teams user extension and I also setup internal extension as false globally. Do I have to set internal extension as true for this "2XXX" format perhaps? So it won't get thrown into SBC.
Internal Extension parameter set on true or false will not result in different behavior of routing the call. I believe that this parameter has only some effect if you have OptimizeDeviceDialing in place of the dialplan. Reading the documentation I assume this is just for ignoring the need of prefix access code for external call (if set).