Forum Discussion
Teams Direct Routing Extension Transfer Failed
Hello Guys, Is it possible to transfer Teams Direct Routing call to Teams user via their user extension?. Apparently, it only works only by searching via Teams contacts and it doesn't work when ...
yes it is possible. All depends on the way how you have setup the dial plan for dialing extensions for your Teams users and then basically how your SBC handle the transfer message from Teams proxy. If you mean with extension the full dialed number I would focus on the SBC setup you have for your Direct Routing.